The insurance company has been using their own membership system for years. They would like to have a add-on platform which their members can use the points they earned to redeem physical healthcare products or service or discounted offers in order to build customer loyalty.

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As another system is involved, APAC's solution has to be developed to build  secure database access to the insurance company's internal system. The access is a Read-Write system access, while membership validity check has to be read and verified by the system. For the write part, the members' redeem history and how points are used/deducted have to be recorded in the customer's database.

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APAC also offers full solution logistic service for the delivery of physical products.